Shipping Policy
Shipping Policy
At Blomma, we are committed to delivering your orders promptly and securely. Please review the following policy to understand how we handle shipping and delivery.
1. Shipping Timeline
All orders are typically processed and dispatched within 1–2 business days from the date of purchase.
- Standard Shipping: Estimated delivery within 3–5 business days after dispatch.
Note: Business days exclude weekends and public holidays.
2. Order Tracking
Once your order is shipped, you will receive a confirmation email and/or SMS with tracking details. You can use the tracking link to monitor the status of your shipment.
3. Shipping Delays
While we aim to ensure timely delivery, certain factors may cause delays, including:
- Weather disruptions
- Courier service issues
- Operational challenges
- Remote or hard-to-access areas
In case of significant delay, our team will update you accordingly.
4. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details. Orders returned due to incorrect or incomplete information may require re-processing before re-shipment.
5. Undeliverable Packages
If a package is undeliverable after multiple attempts by the courier, it will be returned to us. We will then contact you to arrange for re-delivery or an alternative solution.
6. Support
For any queries or concerns regarding shipping, feel free to contact our support team at [email protected].